Return & Refund Policy

At DMV Transfers LLC, customer satisfaction and print quality are our top priorities. Please read this policy carefully before placing your order. By purchasing from www.dmvtransfers.com, you agree to the following terms and conditions.

No Refunds for Low-Quality Images

We print exactly what you upload. Please ensure your artwork meets our upload and resolution requirements before submitting. DMV Transfers is not responsible for poor image quality, low DPI, pixelation, or color distortion caused by customer-submitted files. There are no refunds, exchanges, or reprints for orders printed from blurry, distorted, or low-quality artwork.

Reporting Damages

  • Customers have 3 days from the date of delivery to report any damage, defect, or printing error.
  • All damage claims must include clear photos of the damaged item(s), packaging, and shipping label.
  • After 3 days, DMV Transfers cannot guarantee eligibility for a return, refund, or replacement.

Return Eligibility

  • Items must be unused, unwashed, and unpressed onto any surface.
  • Return requests must be submitted within 14 days of delivery.
  • Returned items must be in the same condition as received.
  • Used or heat-pressed transfers are not eligible for return, exchange, or refund.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping service to ensure safe delivery. Returns lost in transit or without valid tracking cannot be refunded.

Processing Refunds & Replacements

Once your returned item is received and inspected, we will notify you within 7 business days regarding the approval or rejection of your refund or exchange. Approved refunds will be issued to your original payment method. Approved replacements will be reprinted and shipped promptly.

Non-Returnable Items

  • Custom or made-to-order DTF transfers
  • Items that have been heat-pressed, used, or altered
  • Items returned after the 14-day window

Legal Compliance (Maryland)

For all custom and print-to-order products, refunds are only issued in cases of confirmed manufacturing defects or shipping damage, in accordance with Maryland state law. DMV Transfers LLC complies with all applicable consumer protection and e-commerce regulations within the United States.

Contact Us

If you have questions or concerns about your order or our return policy, please contact our support team at info@dmvtransfers.com. We’re always here to help and will do our best to resolve any issues quickly and fairly.

DMV Transfers LLC — Maryland, United States

Last Updated: October 2025

Have any questions?

Not sure how DTF printing works or how to press your design? Don’t worry—we’ve got answers for you!

🎨 General Questions
🖼️ Artwork & File Requirements
🛍️ Ordering & Production
🔥 Heat Press Instructions
Q1: What is DTF printing and how does it work?

A: DTF (Direct to Film) is a method where designs are printed onto film, powdered, and heat-pressed onto garments.

A: It supports full-color designs, works on cotton and polyester, and is ideal for small batches.

A: Yes, with proper application, DTF prints are stretch-resistant and long-lasting even after multiple washes.

A: Cotton, polyester, blends, nylon, and more—as long as they can withstand heat.

A: We print custom designs that you upload. You can also choose from our template collection if available.